Purchase Policy 购买流程与政策
Welcome to Saikou Cards, Figurines & Collectibles! To ensure a smooth and transparent shopping experience, please review our purchase policy below. By placing an order with us, you agree to the following terms:
General Terms & Conditions
- All prices are in MYR (Malaysian Ringgit). 所有价格以马币计价。
PRE-ORDERS 预购商品
- For pre-orders, payment is required to secure your item.
预购商品下单时即收款以确保库存。
- Pre-orders are charged at the time of ordering.
预购商品在下单时即收费。
- Estimated release dates are subject to change.
预计发售日期可能会有所变动。
- (Shipping Timeline) Estimated ship dates are provided, but they are subject to delays due to production, logistics, or customs. 预计发货时间仅供参考，实际发货可能因生产、物流或海关原因而延迟。
- Orders with both in-stock and pre-order items may be held until all items arrive.
如订单包含现货与预购商品，可能等所有商品到货后一起发货。
- We reserve the right to cancel pre-orders due to supplier issues or stock shortages. A full refund will be provided in such cases.
若因供应商问题或库存不足导致我们取消订单，我们将为您提供全额退款。
Payment Options for Pre-orders 预购付款方式
Customers may choose between full payment or a deposit option (if available) at the time of ordering.
客户在下单时可选择全额付款或支付定金（如提供此选项）。
1. Deposit Payment: A 30% deposit is required at the time of pre-order. The remaining 70% balance must be paid no later than one week before the stock arrives, after receiving our reminder notification. Failure to complete payment on time may result in order cancellation and forfeiture of the deposit. 预购时需支付 30% 定金。我们将在货物到达前发送提醒通知，您必须在收到通知后最迟于到货前一周内支付剩余的 70% 尾款。若未按时付款，订单可能被取消，且定金不予退还。
2. Full Payment: Customers who choose to pay in full at the time of pre-order will receive a 10% discount on the total price. 选择在预购时一次性全额付款的客户可享受总价10%折扣。
Mixed Orders (In-stock + Pre-order) 混合订单(现货与预购商品）
- Orders containing both in-stock and pre-order items will be shipped once all items are available.
包含现货与预购商品的订单，将在所有商品到齐后统一发货。
- Split shipping is available upon request and may require additional fees.
如需分开发货，可联系客服申请（可能需支付额外运费）。
READY STOCK 现货商品
Product Availability 产品库存
- All ready stock items are available for immediate purchase and shipment.
所有现货商品均可立即购买并发货。